We’re here for you.
At Crabtree Dental, we take seriously the commitment to be a lifetime partner in the oral healthcare of our patients. This means providing the best service not only during office hours but also after them. When you have a dental emergency outside of office hours you can still call upon us for care.
What constitutes a dental emergency?
A dental emergency involves acute pain related to your teeth, gums and supporting bone. This is often referred to as a toothache. If you have a sudden loss of tooth structure such as a broken tooth, this can also necessitate emergency treatment. Sudden loss of a dental restoration or prosthesis that create difficulty eating or that presents a cosmetic concern can be considered an emergency even though you are not in pain. Dental emergencies are rarely medical emergencies since there is not often a threat to life. If you have a medical emergency you should go to the emergency room or call 911. If you have a dental emergency, call us.
What should I do if I have a dental emergency after office hours?
If your call is related to oral surgery services provided by Dr. Foust, call him directly at 832.600.6878.
Otherwise, call the office at 281.347.1960 and listen to our after-hours message which will instruct you how to proceed in one of two ways:
- If one of our dentists is on call, press “1” to begin the emergency notification. At the sound of the tone, leave a detailed message describing your dental emergency. Be sure to leave a phone number where you can be reached. Please speak slowly and clearly when providing your contact information (it’s really hard to call you back if we can’t make out your name or phone number.) When you hang up Dr. Crabtree will be automatically alerted. They will use the information you provide to access your digital patient record and x-rays and review the dental history related to your problem if any. They will respond to you as quickly as possible.
- If on occasion a Crabtree Dental dentist is not on call, the general office number will instruct you to call an emergency telephone number which will connect you to a local dentist or dental specialist taking our calls.